RoboPacer outage
Timeline · 1 update
- resolved May 23, 2026, 12:47 AM UTC
We are investigating an intermittent outage of RoboPacers.
Zwift Outage History
Zwift is up right nowZwift had 8 outages in the last 2 years totaling 24h 10m of downtime — averaging 0.3 incidents per month.
There were 8 Zwift outages since November 12, 2025 totaling 24h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
RoboPacers restarting and disappearing
Affected: RoboPacers
Timeline · 3 updates
- investigating May 23, 2026, 12:47 AM UTC
We are currently investigating this issue.
- investigating May 23, 2026, 04:08 AM UTC
RoboPacers will be disabled over the weekend while we continue to investigate the root cause for the degraded performance and work on resolving the issue.
- resolved May 23, 2026, 08:03 PM UTC
This incident has been resolved.
Issue Accessing Support Site
Affected: Support Page
Timeline · 2 updates
- investigating Apr 14, 2026, 02:12 PM UTC
We are currently investigating an issue affecting access to the support site. Users may experience difficulty loading pages or intermittent availability. Our team is actively working to identify the root cause and will provide updates as more information becomes available. For additional support, please visit https://www.zwift.com/contact-us. Thank you for your patience.
- resolved Apr 14, 2026, 03:05 PM UTC
This issue has been resolved, and the support site is now fully accessible. We appreciate your patience while we worked to fix the problem.
Activity Feed on Zwift.com showing "Oops! We hit a snag" message when viewing activity details
Affected: Activity Feed
Timeline · 4 updates
- investigating Apr 10, 2026, 04:52 PM UTC
We are currently investigating this issue.
- investigating Apr 10, 2026, 04:53 PM UTC
We are investigating an issue that is causing an "Oops! We hit a snag" message to appear when trying to view details of an activity.
- monitoring Apr 10, 2026, 05:39 PM UTC
A rollback has been implemented and we are monitoring the results. There may be some intermittent issues while the rollback progresses.
- resolved Apr 10, 2026, 07:28 PM UTC
This incident has been resolved.
Investigating an Issue impacting Game Logins, Load Times, and messaging in Game and Companion
Timeline · 1 update
- resolved Apr 04, 2026, 12:06 AM UTC
From approximately 14:45 - 15:15 (Pacific Time) customers may have experienced not being able to login to Zwift, slow Zwift load times, or error messages in Zwift/ZC
Zwift Investigating Issue
Affected: RideEventsZwiftPowerActivities
Timeline · 3 updates
- investigating Nov 19, 2025, 07:37 PM UTC
Zwift has been made aware of a possible issue with our backend, which may impact power bests, category enforcement, event sign up, and event join. We appreciate your patience as our team investigates the issue. Updates to follow.
- investigating Nov 19, 2025, 07:37 PM UTC
We are continuing to investigate this issue.
- resolved Nov 19, 2025, 08:25 PM UTC
This incident has been resolved.
Issue with payment processing
Affected: Payment Processing
Timeline · 2 updates
- investigating Nov 18, 2025, 12:38 PM UTC
One of our payment providers is experiencing an outage and that is affecting users attempting to subscribe. This affects checkouts by credit card and Paypal.
- resolved Nov 18, 2025, 01:03 PM UTC
Our payment provider has resolved the incident. Payment processing has recovered to an operational state.
Zwift Investigating Delays
Affected: RideLog In
Timeline · 4 updates
- investigating Nov 12, 2025, 03:15 PM UTC
We are currently investigating reports of users not being able to log in.
- investigating Nov 12, 2025, 03:19 PM UTC
We are continuing to investigate this issue.
- investigating Nov 12, 2025, 03:22 PM UTC
We are continuing to investigate this issue.
- resolved Nov 12, 2025, 03:28 PM UTC
This incident has been resolved.