Zulip had 10 outages in the last 2 years totaling 17h 8m of downtime — averaging 0.4 incidents per month.
There were 10 Zulip outages since June 8, 2024 totaling 17h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We've experienced a service outage, and we're investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're investigating delays generating image thumbnails.
We've cleared the image thumbnailing backlog, and are monitoring the fix.
This incident has been resolved.
We believe this issue to be related to AWS' ongoing global outage.
We have failed over our outgoing email service, and backlogged messages have completed being sent.
This incident has been resolved.
A very small minority of Apple push notifications failed to be delivered since Aug 13 at 03:04 UTC; overall, this was 0.04% of notifications which were affected.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
From 05:22 to 13:42 UTC, incoming email integrations (to email addresses @streams.zulipchat.com) were dropped, due to an improper configuration change during a deploy. Unfortunately, we do not have access to the bounced messages, so any incoming emails in this time frame have been lost.
Due to a change in the Zulip push noitifications service, some self-hosted servers were incorrectly marked as not having provided the required basic instance metadata that the push notification server requires. As a consequence, some self-hosted servers experienced an outage in their push notifications service for 2024/06/08; service was restored at 2024/06/09 00:45 UTC.