Zulip incident

Some Apple push notifications were not sent

Minor Resolved View vendor source →

Zulip experienced a minor incident on August 14, 2025 affecting Mobile Push Notification Service, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 02:16 PM UTC
Resolved
Aug 14, 2025, 03:54 PM UTC
Duration
1h 37m
Detected by Pingoru
Aug 14, 2025, 02:16 PM UTC

Affected components

Mobile Push Notification Service

Update timeline

  1. identified Aug 14, 2025, 02:16 PM UTC

    A very small minority of Apple push notifications failed to be delivered since Aug 13 at 03:04 UTC; overall, this was 0.04% of notifications which were affected.

  2. monitoring Aug 14, 2025, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2025, 03:54 PM UTC

    This incident has been resolved.