Zomentum incident

404/500 error

Minor Resolved View vendor source →

Zomentum experienced a minor incident on July 8, 2025 affecting Main API server and Client application and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 11:07 AM UTC
Resolved
Jul 08, 2025, 11:11 AM UTC
Duration
3m
Detected by Pingoru
Jul 08, 2025, 11:07 AM UTC

Affected components

Main API serverClient applicationIntegration API serverCallback API server

Update timeline

  1. monitoring Jul 08, 2025, 11:07 AM UTC

    A backend configuration issue had caused intermittent network errors. Our team has identified and resolved the root cause, and we are currently monitoring the systems closely to ensure everything continues to run smoothly.

  2. resolved Jul 08, 2025, 11:11 AM UTC

    This incident has been resolved.