Zluri incident

User data unavailable for some Organisations (Organisations where PII data is stored in EU region)

Minor Resolved View vendor source →

Zluri experienced a minor incident on December 5, 2025 affecting Web Application and API Service, lasting –. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:15 AM UTC
Resolved
Dec 05, 2025, 09:15 AM UTC
Duration
–
Detected by Pingoru
Dec 05, 2025, 09:15 AM UTC

Affected components

Web ApplicationAPI Service

Update timeline

  1. resolved Mar 11, 2026, 12:51 PM UTC

    Our PII Data storage vault is misbehaving. We are trying to restore normal operations. If your Organisation is in the affected organisations, you will be able to see a banner indicating the same in the Zluri application