Zipline experienced a critical incident on March 16, 2020 affecting Core Platform, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Core Platform
Update timeline
- investigating Mar 16, 2020, 04:20 PM UTC
We are currently investigating this issue.
- investigating Mar 16, 2020, 04:24 PM UTC
There seems to be issues with Heroku, our application host. https://status.heroku.com/incidents/1973 We are monitoring and looking to see if we need to revert to our failover.
- monitoring Mar 16, 2020, 04:29 PM UTC
Heroku has restored service so the site is back up. We're continuing to monitor the site.
- resolved Mar 16, 2020, 06:43 PM UTC
Heroku has declared this as fully resolved. We are waiting to find out more information from them as they discovery what caused the outage. At this time, the site is has been up and stable since our last update. We will continue to monitor as usual.