Zipline incident

Investigating Reported Downtime

Critical Resolved View vendor source →

Zipline experienced a critical incident on March 16, 2020 affecting Core Platform, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2020, 08:04 PM UTC
Resolved
Mar 16, 2020, 09:24 PM UTC
Duration
1h 20m
Detected by Pingoru
Mar 16, 2020, 08:04 PM UTC

Affected components

Core Platform

Update timeline

  1. investigating Mar 16, 2020, 07:52 PM UTC

    We are currently investigating a report of downtime. Will update shortly.

  2. monitoring Mar 16, 2020, 08:02 PM UTC

    We have noticed an increased error rate with our hosting provider that is likely to have caused this downtime. We'll continue to monitor and look to find a root cause shortly.

  3. monitoring Mar 16, 2020, 08:04 PM UTC

    Update from our hosting provider: https://status.heroku.com/incidents/1974

  4. resolved Mar 16, 2020, 09:24 PM UTC

    We will continue to be monitoring this incident for further impact, but we have determined that this incident has been resolved for now.