Zipline experienced a major incident on October 22, 2020 affecting Core Platform and Login/SSO, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Core PlatformLogin/SSO
Update timeline
- investigating Oct 22, 2020, 06:33 PM UTC
We're seeing elevated error rates across the system. Our team is investigating and we will update as soon as we know more.
- monitoring Oct 22, 2020, 06:45 PM UTC
The increase in errors was a 20 second blip due to a massive increase in third party traffic. Our system adjusted to address the load, but there was a small window that wasn't covered. We're continuing to monitor the service to ensure the traffic load is covered.
- resolved Oct 22, 2020, 09:17 PM UTC
We have see no more issues relating to this blip. Our system seems to be scaling according to plan without issue.