Zipline incident

Delays for iOS push notifications.

Minor Resolved View vendor source →

Zipline experienced a minor incident on May 3, 2021 affecting Notifications, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2021, 04:39 PM UTC
Resolved
May 03, 2021, 05:41 PM UTC
Duration
1h 1m
Detected by Pingoru
May 03, 2021, 04:39 PM UTC

Affected components

Notifications

Update timeline

  1. identified May 03, 2021, 05:16 PM UTC

    An issue in our iOS notification delivery that is prevent push notifications from being sent to devices has been identified and is being addressed. We are still queuing up notifications and they will be delivered after the fix is applied. Please contact [email protected] if you have any questions.

  2. monitoring May 03, 2021, 05:25 PM UTC

    A fix has been implemented and we are monitoring as the backlog of push notifications is being delivered.

  3. resolved May 03, 2021, 05:41 PM UTC

    This has been resolved. All previous queued notifications have been delivered and new iOS push notifications are being processed normally.