Zipline experienced a minor incident on May 11, 2021 affecting Email Handling, lasting 20h. The incident has been resolved; the full update timeline is below.
Affected components
Email Handling
Update timeline
- investigating May 11, 2021, 10:59 PM UTC
Some customers are experiencing a delay with inbound email processing. This is resulting in emails sent to Zipline taking longer to show up.
- monitoring May 12, 2021, 12:57 AM UTC
A fix has been put in place and the remaining emails are being processed in a timely manner. We will continue to monitor the inbound emails.
- resolved May 12, 2021, 06:59 PM UTC
All existing emails were processed and any new emails are being processed as normal. We've seen no new issues as we monitored this overnight.