Zipline incident

Delay processing inbound email

Notice Resolved View vendor source →

Zipline experienced a notice incident on September 1, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2021, 11:17 PM UTC
Resolved
Aug 31, 2021, 06:00 PM UTC
Duration
Detected by Pingoru
Sep 01, 2021, 11:17 PM UTC

Update timeline

  1. resolved Sep 01, 2021, 11:17 PM UTC

    Some customers experienced a delay with inbound email processing. This resulted in emails sent to Zipline taking longer to show up. No emails or data were lost during this incident. All inbound emails were caught up as of this time. We've been monitoring and all new emails are being processed as normal. We reached out directly to notify each affected customer. Additional monitoring has been added to prevent this issue from recurring.