Zipline incident

Search returning errors

Major Resolved View vendor source →

Zipline experienced a major incident on November 3, 2021 affecting Search, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2021, 10:38 PM UTC
Resolved
Nov 03, 2021, 10:45 PM UTC
Duration
6m
Detected by Pingoru
Nov 03, 2021, 10:38 PM UTC

Affected components

Search

Update timeline

  1. investigating Nov 03, 2021, 10:38 PM UTC

    We are investigating an issue where search is returning an error message for users

  2. resolved Nov 03, 2021, 10:45 PM UTC

    We discovered an issue with a recent code deploy that affected our search system. We've rolled back the deploy, and search is back up and running