Zipline incident

Downstream provider incident

Minor Resolved View vendor source →

Zipline experienced a minor incident on December 22, 2021 affecting Core Platform and Publishing, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 01:19 PM UTC
Resolved
Dec 22, 2021, 01:45 PM UTC
Duration
25m
Detected by Pingoru
Dec 22, 2021, 01:19 PM UTC

Affected components

Core PlatformPublishing

Update timeline

  1. investigating Dec 22, 2021, 01:19 PM UTC

    One of our downstream providers, AWS CloudFront, is experiencing a networking issue, which is having a minor effect on our image upload service. Approximately 1% of image uploads are failing at this time. All other aspects of our application remain available. We are currently monitoring the situation.

  2. resolved Dec 22, 2021, 01:45 PM UTC

    The provider has remedied their outage and service levels at Zipline are back to normal.