Zipline incident

Errors with file uploads

Minor Resolved View vendor source →

Zipline experienced a minor incident on May 8, 2023 affecting Files, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2023, 10:07 PM UTC
Resolved
May 08, 2023, 11:03 PM UTC
Duration
55m
Detected by Pingoru
May 08, 2023, 10:07 PM UTC

Affected components

Files

Update timeline

  1. identified May 08, 2023, 10:07 PM UTC

    We're working to resolve an issue where an upstream provider is experiencing network outages, affecting our ability to upload assets via SFTP and our magic Document uploader.

  2. identified May 08, 2023, 10:38 PM UTC

    We've resolved the issue with SFTP, and are now remedying our magic file uploader

  3. resolved May 08, 2023, 11:03 PM UTC

    We have now resolved all upload issues