Zipline experienced a minor incident on June 26, 2023 affecting Core Platform and Login/SSO and 1 more component, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Core PlatformLogin/SSOGraphQL APISearchPublishingNotificationsFilesInsights
Update timeline
- investigating Jun 26, 2023, 03:13 PM UTC
Zipline is currently investigating an issue with the application resulting in high latency and errors seen throughout the application. Symptoms would include slow response times and page loads within the application as well as timeout errors.
- investigating Jun 26, 2023, 03:53 PM UTC
We are continuing to investigate the issue. Resource library has been disabled temporarily for some customers in order to troubleshoot the incident further.
- resolved Jun 26, 2023, 06:01 PM UTC
The delays with Resource Library have been alleviated, and all systems are functioning as expected