Zip USA Outage History

Zip USA is up right now

There were 2 Zip USA outages since March 7, 2026 totaling 17h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.us.zip.co

Minor April 17, 2026

Intermittent DNS Outage

Detected by Pingoru
Apr 17, 2026, 10:04 PM UTC
Resolved
Apr 18, 2026, 02:09 PM UTC
Duration
16h 4m
Affected: Mobile AppCustomer PortalMerchant Portal
Timeline · 4 updates
  1. monitoring Apr 17, 2026, 10:04 PM UTC

    We’re currently aware of an intermittent DNS issue affecting parts of the internet across the U.S., which is unrelated to Zip. If you’re experiencing issues with our website or parts of the Zip Mobile App not loading or functioning properly, we recommend switching off WiFi and using your cellular network, as this may resolve the issue. DNS-related issues can take several hours to fully resolve across networks, and in some cases may take up to 24 hours.

  2. monitoring Apr 17, 2026, 10:34 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Apr 18, 2026, 02:07 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 18, 2026, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 7, 2026

Intermittent Service Degradation

Detected by Pingoru
Mar 07, 2026, 03:49 PM UTC
Resolved
Mar 07, 2026, 05:01 PM UTC
Duration
1h 12m
Affected: CheckoutGateway APIMobile AppVirtual Checkout APILegacy API
Timeline · 2 updates
  1. investigating Mar 07, 2026, 03:49 PM UTC

    Zip is currently experiencing intermittent service disruptions impacting some customers. We are actively investigating and working to resolve the issue as quickly as possible.

  2. resolved Mar 07, 2026, 05:01 PM UTC

    This incident has been resolved.

Read the full incident report →

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