Zip USA Outage History
Zip USA is up right nowPingoru has recorded 10 incidents for Zip USA: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 16 of 720 (2%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Minor April 17, 2026 Intermittent DNS Outage 16h 4m Mobile App, Customer Portal, Merchant Portal
Started Apr 17, 2026, 10:04 PM UTC· resolved Apr 18, 2026, 02:09 PM UTC
- monitoring Apr 17, 2026, 10:04 PM UTC
We’re currently aware of an intermittent DNS issue affecting parts of the internet across the U.S., which is unrelated to Zip. If you’re experiencing issues with our website or parts of the Zip Mobile App not loading or functioning properly, we recommend switching off WiFi and using your cellular network, as this may resolve the issue. DNS-related issues can take several hours to fully resolve across networks, and in some cases may take up to 24 hours.
- monitoring Apr 17, 2026, 10:34 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 18, 2026, 02:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 18, 2026, 02:09 PM UTC
This incident has been resolved.
Minor March 7, 2026 Intermittent Service Degradation 1h 12m Checkout, Gateway API, Mobile App, Virtual Checkout API and 1 more
Started Mar 07, 2026, 03:49 PM UTC· resolved Mar 07, 2026, 05:01 PM UTC
- investigating Mar 07, 2026, 03:49 PM UTC
Zip is currently experiencing intermittent service disruptions impacting some customers. We are actively investigating and working to resolve the issue as quickly as possible.
- resolved Mar 07, 2026, 05:01 PM UTC
This incident has been resolved.
Minor November 18, 2025 Global internet outage 3h 11m Checkout, Gateway API, Mobile App, Virtual Checkout API and 3 more
Started Nov 18, 2025, 01:16 PM UTC· resolved Nov 18, 2025, 04:27 PM UTC
- investigating Nov 18, 2025, 01:16 PM UTC
Cloudflare is currently experiencing a global network outage as of 12:03 UTC on 18 Nov 2025. This incident is impacting some Zip services, which may be partially unavailable or degraded. Our team is actively working to mitigate the impact and restore full functionality. We will provide further updates as more information becomes available.
- monitoring Nov 18, 2025, 02:52 PM UTC
A fix has been implemented by Cloudflare and we are seeing full recovery on our systems. We are continuing to monitor.
- resolved Nov 18, 2025, 04:27 PM UTC
This incident has been resolved.
Minor January 27, 2025 Current issue impacting App and Checkout customers 3h 24m Checkout, Mobile App
Started Jan 27, 2025, 10:56 PM UTC· resolved Jan 28, 2025, 02:20 AM UTC
- identified Jan 27, 2025, 10:56 PM UTC
Zip is experiencing a service disruption impacting both our Zip Checkout and Zip App products. Our team is actively working to resolve this issue. We appreciate your patience
- resolved Jan 28, 2025, 02:20 AM UTC
This incident has been resolved.