Zip USA experienced a minor incident on September 7, 2022 affecting Checkout and Mobile App and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
CheckoutMobile AppVirtual Checkout API
Update timeline
- investigating Sep 07, 2022, 06:39 PM UTC
Azure is experiencing connectivity issues with their Front Door service. This is heavily degrading our checkout performance. Checkouts will still load but with a very long wait time (up to 30 seconds). More updates on the Azure Front Door issue can be viewed here: https://status.azure.com/en-us/status
- resolved Sep 07, 2022, 08:28 PM UTC
Our checkout and mobile app have recovered. The Azure outage has been resolved.