Zip USA incident

Current issue impacting App and Checkout customers

Minor Resolved View vendor source →

Zip USA experienced a minor incident on January 27, 2025 affecting Checkout and Mobile App, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 10:56 PM UTC
Resolved
Jan 28, 2025, 02:20 AM UTC
Duration
3h 24m
Detected by Pingoru
Jan 27, 2025, 10:56 PM UTC

Affected components

CheckoutMobile App

Update timeline

  1. identified Jan 27, 2025, 10:56 PM UTC

    Zip is experiencing a service disruption impacting both our Zip Checkout and Zip App products. Our team is actively working to resolve this issue. We appreciate your patience

  2. resolved Jan 28, 2025, 02:20 AM UTC

    This incident has been resolved.