Zingle incident
Scheduled Maintenance for Medallia Concierge (app-1 & app-4)
Zingle experienced a minor incident on August 18, 2026, lasting 3d 13h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 18, 2026, 08:00 AM UTC
The planned maintenance to the Medallia Concierge application database is now complete. If your service experiences any unexpected issues, please contact Medallia Technical Support by going to Help > Chat with Us within your Concierge service.