Zingle incident

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes and Long Codes to Bell Canada

Minor Resolved View vendor source →

Zingle experienced a minor incident on August 3, 2026, lasting 8d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 07:38 PM UTC
Resolved
Aug 12, 2026, 07:11 PM UTC
Duration
8d 23h
Detected by Pingoru
Aug 03, 2026, 07:38 PM UTC

Update timeline

  1. monitoring Aug 03, 2026, 07:38 PM UTC

    Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes and Long Codes to Bell network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.