Zingle incident

On Call Engineers are Investigating an issue with dual channel conference recordings

Minor Resolved View vendor source →

Zingle experienced a minor incident on July 10, 2026, lasting 3d 15h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 10:11 PM UTC
Resolved
Jul 14, 2026, 01:40 PM UTC
Duration
3d 15h
Detected by Pingoru
Jul 10, 2026, 10:11 PM UTC

Update timeline

  1. monitoring Jul 10, 2026, 10:11 PM UTC

    Twilio dual channel conference recording was degraded for 3 minutes between 9:59 AM and 10:02 AM Pacific Time on 07/10/2026. Dual channel conference recordings received during this time may be stuck 'in progress'. The issue has now been resolved.