Zingle incident
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries
Zingle experienced a minor incident on July 7, 2026, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 07, 2026, 04:34 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Entel network subscribers in Bolivia and Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.