Zingle incident

Inability to Edit and Resubmit Rejected A2p Campaigns via Console Ui

Minor Resolved View vendor source →

Zingle experienced a minor incident on July 6, 2026, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 07:32 PM UTC
Resolved
Jul 08, 2026, 07:55 PM UTC
Duration
2d
Detected by Pingoru
Jul 06, 2026, 07:32 PM UTC

Update timeline

  1. monitoring Jul 06, 2026, 07:32 PM UTC

    We are aware of an issue affecting the Twilio Console A2P 10DLC campaign management functionality. Customers are unable to edit and resubmit rejected A2P campaigns due to a missing "Fix" button on the campaign management screen for campaign initially submitted without Privacy Policy and Terms & Condition field values, which leaves critical fields such as Campaign Description and Sample Messages locked as read-only. Our team is actively investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.