Zingle incident

V3 Transcription API experiencing service issues

Minor Resolved View vendor source →

Zingle experienced a minor incident on June 18, 2026, lasting 7d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 07:46 PM UTC
Resolved
Jun 25, 2026, 10:47 PM UTC
Duration
7d 3h
Detected by Pingoru
Jun 18, 2026, 07:46 PM UTC

Update timeline

  1. monitoring Jun 18, 2026, 07:46 PM UTC

    We are investigating a service interruption with the V3 Transcriptions API. At this time, all batch transcription requests using the Google TTS chirp_2 (en-US) model are failing with PERMISSION_DENIED errors, resulting in a complete service outage for V3 transcription workflows. The root cause is a vendor-side issue as Google has blocked access to the chirp_2 model. We are actively working with our provider to resolve this and will provide another update once more information becomes available. If users are seeing issues with Google TTS chirp_2, using the Deepgram Nova3 language model is a potential workaround at this time.