Zingle incident

High Error Rate for Programmable Video

Minor Resolved View vendor source →

Zingle experienced a minor incident on May 26, 2026, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 03:43 PM UTC
Resolved
Jun 01, 2026, 02:10 PM UTC
Duration
5d 22h
Detected by Pingoru
May 26, 2026, 03:43 PM UTC

Update timeline

  1. monitoring May 26, 2026, 03:43 PM UTC

    Our engineers have identified the issue high where customer might experience timeouts when connecting to subset of Twilio API and are working to deploy a fix. We’ve been observing recovery for 45 minutes.