Zingle incident

MMS Delivery Delays from Twilio Short Codes to AT&T United States

Minor Resolved View vendor source →

Zingle experienced a minor incident on May 18, 2026, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 10:09 PM UTC
Resolved
May 21, 2026, 08:17 PM UTC
Duration
2d 22h
Detected by Pingoru
May 18, 2026, 10:09 PM UTC

Update timeline

  1. monitoring May 18, 2026, 10:09 PM UTC

    Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring May 18, 2026, 10:22 PM UTC

    Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring May 18, 2026, 11:23 PM UTC

    Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring May 19, 2026, 01:23 AM UTC

    Twilio customers may be experiencing MMS delivery delays from Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring May 19, 2026, 01:30 AM UTC

    We have observed a recovery in MMS delivery from Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring May 19, 2026, 03:36 AM UTC

    The incident has been resolved and MMS delivery from Twilio Short Codes to AT&T network subscribers in the United States is operating normally.