Zingle incident
SMS Delivery Delays and Failures from a Subset of Twilio Toll-Free Numbers to Multiple Networks in United States
Zingle experienced a minor incident on May 15, 2026, lasting 5d 16h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 15, 2026, 04:09 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Toll-Free Numbers to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.