Zingle incident

Outage on messaging insights

Major Resolved View vendor source →

Zingle experienced a major incident on May 12, 2026, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 07:00 AM UTC
Resolved
May 13, 2026, 09:54 PM UTC
Duration
1d 14h
Detected by Pingoru
May 12, 2026, 07:00 AM UTC

Update timeline

  1. monitoring May 12, 2026, 07:00 AM UTC

    Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.