Zingle incident
SMS Delivery Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in Multiple Countries
Zingle experienced a minor incident on September 23, 2026, lasting 8d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 23, 2026, 11:14 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.