Zepto Payments AU incident

Incident Awareness Update from Zepto - Product/ Service (2FA SMS service)

Zepto Payments AU experienced a major incident on August 31, 2022 affecting User Interface, lasting 57m. The incident has been resolved; the full update timeline is below.

Started: Aug 31, 2022, 12:28 AM UTC
Resolved: Aug 31, 2022, 01:25 AM UTC
Duration: 57m
Detected by Pingoru: Aug 31, 2022, 12:28 AM UTC

Affected components

User Interface

Update timeline

identified Aug 31, 2022, 12:28 AM UTC

Dear Valued Zepto Customer, We have noticed degraded performance affecting the 2FA SMS service. Incident Start: 31/08/2022, 09:47 AM (Sydney Time) Affected: 2FA SMS services This intermittent issue can result in failure to login into the Zepto dashboard. The team has identified the issue and a fix is being deployed.
resolved Aug 31, 2022, 01:25 AM UTC

This incident has been resolved now. You should now be able to login into your Zepto account without any issues.