Zepto Payments AU incident

Degraded performance [API]

Major Resolved View vendor source →

Zepto Payments AU experienced a major incident on June 14, 2023 affecting Australia [API] and User Interface, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 11:22 PM UTC
Resolved
Jun 14, 2023, 11:36 PM UTC
Duration
13m
Detected by Pingoru
Jun 14, 2023, 11:22 PM UTC

Affected components

Australia [API]User Interface

Update timeline

  1. investigating Jun 14, 2023, 11:22 PM UTC

    We are seeing reports of degraded performance affecting our system. Zepto is working internally and with any applicable external parties on identifying the root cause. Further updates will be provided on this page as soon as possible.

  2. investigating Jun 14, 2023, 11:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 14, 2023, 11:36 PM UTC

    This incident has been resolved. A PIR will be distributed by [email protected]. Please contact our Support Team for any enquiries.