Zepto Payments AU incident

Impact to NPP real-time payments 18/07/2023

Minor Resolved View vendor source →

Zepto Payments AU experienced a minor incident on July 18, 2023 affecting NPP Transactions [Outbound], lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2023, 01:53 AM UTC
Resolved
Jul 18, 2023, 04:52 AM UTC
Duration
2h 58m
Detected by Pingoru
Jul 18, 2023, 01:53 AM UTC

Affected components

NPP Transactions [Outbound]

Update timeline

  1. investigating Jul 18, 2023, 01:53 AM UTC

    We are seeing intermittent degraded performance affecting NPP payments. Zepto is working internally and with any applicable external parties on identifying the root cause. Further updates will be provided on this page within an hour's time. Affected Region: AU

  2. resolved Jul 18, 2023, 04:52 AM UTC

    This issue has been resolved. Incident Start Time: 18 Jul 2023, 11:48 AM AEST Incident End Time: 18 Jul 2023, 12:00 PM AEST