Zepto Payments AU incident
[NPP Participant] Impact to NPP Inbound real-time payments 29/09/2023
Zepto Payments AU experienced a minor incident on September 29, 2023 affecting NPP Transactions [Inbound], lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 29, 2023, 05:13 AM UTC
We are seeing degraded performance affecting Inbound NPP payments from a singular NPP Participant. Incident Start: 29/09/2023 01:45 pm (Sydney Time) Affected: Inbound NPP Payments Further updates will be provided on this page within an hour's time. Affected Region: AU
- monitoring Sep 29, 2023, 06:25 AM UTC
We are now observing successful intermittent inbound volumes from the singular NPP Participant that is affected, however, we have not yet received advice that the incident is resolved. Further updates will be provided on this page within an hour's time.
- resolved Sep 29, 2023, 07:21 AM UTC
We are still observing successful intermittent inbound volumes from the singular NPP Participant that is affected, however, we have not yet received advice that the incident is resolved. For now, we will classify the incident as resolved on our end, however, we'll update to our customer database here if further degradation is observed.