Zepto Payments AU incident

Incident Awareness Update from Zepto - degraded performance affecting NPP payments 30/11/2023

Zepto Payments AU experienced a notice incident on November 30, 2023 affecting NPP Transactions [Outbound], lasting 7m. The incident has been resolved; the full update timeline is below.

Started: Nov 30, 2023, 05:17 AM UTC
Resolved: Nov 30, 2023, 05:25 AM UTC
Duration: 7m
Detected by Pingoru: Nov 30, 2023, 05:17 AM UTC

Affected components

NPP Transactions [Outbound]

Update timeline

investigating Nov 30, 2023, 05:17 AM UTC

Dear Valued Zepto Customer, We have noticed degraded performance affecting NPP payments. Incident Start: 30/11/2023, 03:58 PM (Sydney Time) Affected: NPP payments This issue can result in delayed NPP processing Please subscribe to our status page updates by visiting https://status.zepto.money/ as we will be posting updates until resolution. We will provide further updates shortly.
resolved Nov 30, 2023, 05:25 AM UTC

This incident has been resolved. A PIR will be distributed by [email protected] in the coming days. Please contact our Support Team for any enquiries.