Zepto Payments AU incident

Impact to NPP Services 19/12/2023

Minor Resolved View vendor source →

Zepto Payments AU experienced a minor incident on December 19, 2023 affecting NPP Transactions [Outbound] and NPP Transactions [Inbound], lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 12:37 AM UTC
Resolved
Dec 19, 2023, 01:53 AM UTC
Duration
1h 15m
Detected by Pingoru
Dec 19, 2023, 12:37 AM UTC

Affected components

NPP Transactions [Outbound]NPP Transactions [Inbound]

Update timeline

  1. investigating Dec 19, 2023, 12:37 AM UTC

    We have been advised that a singular OFI Participant is experiencing a technical difficulty. Requests to this OFI will be rejected. Affected: Inbound Payments & Outbound NPP Payments Further updates will be provided on this page within an hour’s time. Affected Region: AU

  2. resolved Dec 19, 2023, 01:53 AM UTC

    This incident has been resolved. Incident Start: 19/12/2023 10:43 am (Sydney Time) Resolution: 19/12/2023 12:45 pm (Sydney Time) Please contact our Support Team for any enquiries.