Zepto Payments AU incident

Incident Awareness Update from Zepto

Major Resolved View vendor source →

Zepto Payments AU experienced a major incident on December 31, 2023 affecting NPP Transactions [Outbound] and NPP Transactions [Inbound], lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2023, 05:25 AM UTC
Resolved
Dec 31, 2023, 05:35 AM UTC
Duration
10m
Detected by Pingoru
Dec 31, 2023, 05:25 AM UTC

Affected components

NPP Transactions [Outbound]NPP Transactions [Inbound]

Update timeline

  1. investigating Dec 31, 2023, 05:25 AM UTC

    We are currently experiencing degraded performance affecting NPP Payments in our Production environment. We are continuing to investigate, an update will be provided here in an hours time.

  2. resolved Dec 31, 2023, 05:35 AM UTC

    This incident has been resolved. The team will continue to monitor and investigate the root cause.