Zepto Payments AU incident

Incident Awareness Update from Zepto

Minor Resolved View vendor source →

Zepto Payments AU experienced a minor incident on February 14, 2024 affecting NPP Transactions [Outbound] and NPP Transactions [Inbound] and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 05:17 AM UTC
Resolved
Feb 14, 2024, 05:39 AM UTC
Duration
21m
Detected by Pingoru
Feb 14, 2024, 05:17 AM UTC

Affected components

NPP Transactions [Outbound]NPP Transactions [Inbound]PayID Services

Update timeline

  1. investigating Feb 14, 2024, 05:17 AM UTC

    The Zepto system had an intermittent outage that affected the inbound/outbound NPP transactions. The issue has been resolved. The team is working through the backlog. We will be sure to send an update once the backlog has cleared.

  2. resolved Feb 14, 2024, 05:39 AM UTC

    This incident has been resolved. Thank you for your patience and understanding.