Zepto Payments AU incident

Incident Awareness Update from Zepto

Minor Resolved View vendor source →

Zepto Payments AU experienced a minor incident on February 29, 2024 affecting NPP Transactions [Outbound] and NPP Transactions [Inbound], lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 04:34 AM UTC
Resolved
Feb 29, 2024, 04:46 AM UTC
Duration
11m
Detected by Pingoru
Feb 29, 2024, 04:34 AM UTC

Affected components

NPP Transactions [Outbound]NPP Transactions [Inbound]

Update timeline

  1. investigating Feb 29, 2024, 04:34 AM UTC

    We have noticed degraded performance affecting NPP services. We are investigating as a priority and will provide further updates shortly.

  2. resolved Feb 29, 2024, 04:46 AM UTC

    This incident has been resolved. There is still a small backlog of inbound NPP payments that is currently being worked through. All new payments should be processed as nomal. Thank you for your patience and understanding.