Zepto Payments AU incident

Impact to NPP Services 08/03/2024

Minor Resolved View vendor source →

Zepto Payments AU experienced a minor incident on March 8, 2024 affecting NPP Transactions [Outbound] and NPP Transactions [Inbound], lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2024, 04:15 AM UTC
Resolved
Mar 08, 2024, 07:08 AM UTC
Duration
2h 53m
Detected by Pingoru
Mar 08, 2024, 04:15 AM UTC

Affected components

NPP Transactions [Outbound]NPP Transactions [Inbound]

Update timeline

  1. investigating Mar 08, 2024, 04:14 AM UTC

    We have noticed degraded performance again affecting NPP services. We are investigating as a priority and will provide further updates shortly.

  2. investigating Mar 08, 2024, 04:15 AM UTC

    The upstream issue has been resolved. We will be sure to send an update once all the pending transactions have been updated to the correct state.

  3. resolved Mar 08, 2024, 07:08 AM UTC

    This issue has been resolved and all the payments have been updated to the correct status.