Zepto Payments AU incident

Incident Awareness Update from Zepto - April 2, 2024

Major Resolved View vendor source →

Zepto Payments AU experienced a major incident on April 2, 2024 affecting Australia [API] and Australia [System Components] and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 02:03 AM UTC
Resolved
Apr 02, 2024, 02:10 AM UTC
Duration
7m
Detected by Pingoru
Apr 02, 2024, 02:03 AM UTC

Affected components

Australia [API]Australia [System Components]NPP Transactions [Outbound]Payment Initiation [PayTo]NPP Transactions [Inbound]PayID Services

Update timeline

  1. investigating Apr 02, 2024, 02:03 AM UTC

    We have noticed degraded performance affecting our services. This issue affects the Zepto Production UI, API and NPP inbound/outbound payments Our team is looking into this and will be sure to send updates as soon as possible.

  2. resolved Apr 02, 2024, 02:10 AM UTC

    The issue has been resolved now. Correction to the previous update: The issue affected all the GET requests to the Zepto production system, Zepto UI and GET/ API requests.