Zenvia incident

All components are Operational

Minor Resolved

Zenvia experienced a minor incident on November 18, 2025 affecting Chatbots, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:07 PM UTC
Resolved
Nov 18, 2025, 01:21 PM UTC
Duration
13m
Detected by Pingoru
Nov 18, 2025, 01:07 PM UTC

Affected components

Chatbots

Update timeline

  1. resolved Oct 02, 2026, 08:39 PM UTC

    All components are Operational

  2. identified Oct 02, 2026, 08:39 PM UTC

    "Bots | NLU - Widget (.Zenvia Customer Cloud)" is Down