Zenvia incident

All components are Operational

Minor Resolved

Zenvia experienced a minor incident on December 5, 2025 affecting Chatbots, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 08:51 AM UTC
Resolved
Dec 05, 2025, 09:14 AM UTC
Duration
23m
Detected by Pingoru
Dec 05, 2025, 08:51 AM UTC

Affected components

Chatbots

Update timeline

  1. identified Oct 02, 2026, 08:40 PM UTC

    "Bots | NLU - Processamento de mensagens (.Zenvia Customer Cloud)" is Down

  2. resolved Oct 02, 2026, 08:40 PM UTC

    All components are Operational