Zenvia incident

All components are Operational

Minor Resolved

Zenvia experienced a minor incident on January 16, 2026 affecting Chatbots, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 09:51 PM UTC
Resolved
Jan 16, 2026, 10:51 PM UTC
Duration
1h
Detected by Pingoru
Jan 16, 2026, 09:51 PM UTC

Affected components

Chatbots

Update timeline

  1. identified Oct 02, 2026, 09:43 PM UTC

    "Bots | NLU - Widget (.Zenvia Customer Cloud)" is Down

  2. resolved Oct 02, 2026, 09:43 PM UTC

    All components are Operational