Zenscrape experienced a minor incident on September 9, 2020 affecting Tickets, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Tickets
Update timeline
- investigating Sep 09, 2020, 06:44 PM UTC
We are experiencing an issue with the processing of emails as tickets. Our engineering team is working on addressing the issue. Updates to follow shortly.
- investigating Sep 09, 2020, 07:45 PM UTC
We are still experiencing an issue with email processing. Our engineering team is working towards fixing this.
- resolved Sep 09, 2020, 08:30 PM UTC
The issue with email processing has been fixed. The emails sent and received during the outage would be processed.