Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on July 11, 2019 affecting Dashboard and Tickets and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2019, 09:55 AM UTC
Resolved
Jul 11, 2019, 10:15 AM UTC
Duration
20m
Detected by Pingoru
Jul 11, 2019, 09:55 AM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Jul 11, 2019, 09:55 AM UTC

    Custom SSL URLs were unreachable for the customers.

  2. resolved Jul 11, 2019, 02:27 PM UTC

    The issue has been fixed and now the custom SSL URLs are reachable.