Zenscrape experienced a minor incident on January 3, 2020 affecting Dashboard and Tickets and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation
Update timeline
- investigating Jan 03, 2020, 02:10 PM UTC
We are observing performance issue with our application servers which might result in slowness of portal.We are looking the same with high priority.
- resolved Jan 03, 2020, 02:40 PM UTC
We have sorted issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely.