Zenscrape incident

Degraded performance because of the networking issues at our cloud provider's end

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on December 7, 2021 affecting Dashboard and Tickets and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 04:00 PM UTC
Resolved
Dec 07, 2021, 05:10 PM UTC
Duration
1h 10m
Detected by Pingoru
Dec 07, 2021, 04:00 PM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Dec 07, 2021, 04:00 PM UTC

    We are facing Degraded performance because of the networking issues at our cloud provider's end. Our strongest minds are working with the provider to resolve this.

  2. resolved Dec 07, 2021, 05:10 PM UTC

    As per the latest update from our cloud service provider, the issue has been resolved. Our engineering team is closely monitoring the services.