Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on March 10, 2022 affecting Self-service portal, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2022, 12:21 PM UTC
Resolved
Mar 10, 2022, 02:05 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 10, 2022, 12:21 PM UTC

Affected components

Self-service portal

Update timeline

  1. investigating Mar 10, 2022, 12:21 PM UTC

    Conversation UI Will be affected in freshservice. Our engineers are investigating it and attempting to bring the services back. We will provide the further updates soon.

  2. resolved Mar 10, 2022, 02:05 PM UTC

    Issue with our conversational UPI has been fixed. We thank you for your patience while we had the issues sorted and we will continue to monitor our services.