Zenscrape incident

Unable to update Change Properties/ Approvals

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on August 29, 2022 affecting Changes and Changes and 1 more component, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2022, 01:24 PM UTC
Resolved
Aug 29, 2022, 06:50 PM UTC
Duration
5h 26m
Detected by Pingoru
Aug 29, 2022, 01:24 PM UTC

Affected components

ChangesChangesChangesChanges

Update timeline

  1. investigating Aug 29, 2022, 01:24 PM UTC

    Customers will be experiencing issues accessing Change properties and approvals, our development team is working on it right now and we will keep you posted with timely updates. Apologies for any inconvenience this has caused.

  2. investigating Aug 29, 2022, 04:30 PM UTC

    Our developers are analysing the issue and working towards the fix. We will keep you posted with updates.

  3. investigating Aug 29, 2022, 05:53 PM UTC

    We have identified the cause of the issue. Our developers are working on the fix on high priority. We shall keep you posted with updates.

  4. resolved Aug 29, 2022, 06:50 PM UTC

    Our developers have fixed the issue. Please email [email protected] if the issue still persists.